Let’s get digital

Our services have been developed to meet your needs. In response to the increased demand for digital communications, over the last three years we’ve been working to bring our digital services in line with your expectations.


Website users

Website hits: From April 20 to March 21, we had 11,435 users visit our website.

You can visit it at www.ccha.biz.

Benefits of using our website: Find useful documents. • Find out about the latest news and events. • See our homes for sale. • Report a repair, anti-social behaviour, or make a complaint. • Find out who to contact for your queries.


of resident emails on file

Email addresses: As of March 21, we hold 66% of residents email addresses. To let us have your email address, send an email to citeam@ccha.biz.

Benefits of giving us your email address: • You’ll get up to date information. • You can sign up to the customer portal, myccha. • It’s environmentally friendly as we reduce paper-based communications.


residents signed up

Myccha: We now have 187 residents signed up to myccha.

Benefits of using the portal: • Pay your rent online. • Order your Allpay card. • Print rent statements. • Update your current details.

Don’t forget, you can visit our GoDigital page to find out more about our campaign.