Welcome to Connections

We're thrilled to share the latest news at ccha in this year’s summer Connections. We introduce the latest additions to our customer service team, talk to Shantel a relatively new Neighbourhood Services Officer and discuss Universal Credit and other benefits you may be able to receive. We also share tips on the dos and don’ts of writing a CV.

Don't miss the opportunity to join our 'Photo Competition' and our ‘Where's Debbie?' search for a chance to win a £5 Love2Shop voucher. Visit our competition page for full details.

In February, we held a focus group with our resident panel to review the newsletter. This was a great session with lots of useful feedback on the types of articles you want to see, and we hope this edition is helpful. We share more about the feedback in our quick updates article.

Stay well, stay connected!

Sam Mayel-Afshar

Marketing and Sales Administrator

Contents

Quick updates

We’ve had a few staff changes over the last six months.

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Money Matters

Your benefits and your rights answered.

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Making your voice heard

How to make a complaint and an update on what we are doing.

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Your community

A look at what events are going on near you.

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New Board members update

Introducing our new member and saying farewell to Heather.

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