Snapshot of the year
April 21-March 22
154
residents moved in to a ccha property.
1,722
We recorded 1,722 call backs on the system.
24
We renewed 24 kitchens.
20
We renewed 20 bathrooms.
21%
of contractors used on the Sheldon Street development were based in Croydon.
£400,000
We have raised over £400,000 by helping around 200 residents to maximize their benefits.
7,327
We received 7,327 calls over the year.
74%
We held 74% of all resident’s email addresses – helping us save paper and contact people quickly.
240
residents registered for the myccha customer portal, taking advantage of easy rent statements and payments.
154
Between Jan and Mar 22, 154 people contacted us or our contractors through the website forms.
65
We had 65 homes under construction and completed 24.
1
We did 1 photoshoot with our residents and filmed a stock tour.
Barnado's
We partnered with Barnardo’s, helping them support young people leaving care with 2 of our supported housing flats.
Emmaus
We partnered with Emmaus to provide housing to run a shelter for homeless people.
87
We upgraded the heating in 87 homes (combination of gas and electric).
10
We renewed front entrance fire doors to 10 homes.
31
We renewed all windows to 31 homes.
34
We renewed the roofs of 34 homes.
