the newsletter for CCHA residents
Go digital – join our computer training sessions
As part of our digital inclusion strategy, we’re keen to help older residents unsure of how to use a computer, get online. With more businesses wanting to do business over the internet instead of by phone or post, we want to make sure that residents don’t get left behind.
Steps to improve our service
We regularly send out customer satisfaction surveys to find out what you think about our service. This financial year, we have feedback from 229 residents which told us that 68% of you were satisfied with our service overall.
Keep warm and well this winter
As the cold weather continues to take hold, we’ve put together some useful tips to help you stay warm and well this winter.
Funding your community
At CCHA, our main responsibility is to provide housing, but we’re also focused on making sure that our communities are a pleasant place to live and offer opportunities for our residents.
New estate services contracts awarded
We recently put our cleaning, grounds maintenance and window cleaning contracts out to tender. This means we invited local contractors to pitch for the work.
Find the snowflakes and enter our Love2Shop voucher competition. This snowflake is what you're looking for and this is your first one. Good luck.