Addressing anti-social behaviour
Many of you have raised the topic of anti-social behaviour (ASB). We understand that ASB can affect how you feel about where you live, and we take it seriously. Here we talk about what ASB is, how you can report it and how we can all work together to keep our neighbourhoods great places to live.
What is anti-social behaviour?
ASB is any behaviour that causes harm, distress, or annoyance to others. This can range from noise disturbances to issues like fly-tipping (illegal waste dumping) or inappropriate use of shared spaces. These behaviours can disrupt the peace and harmony of our community, and we want to work alongside you to address them promptly and fairly.
ASB includes but is not limited to:
- Verbal abuse, intimidation, threatening behaviour and harassment.
- Hate crimes
- Domestic abuse
- Noise nuisance
- Communal nuisance
- Animal related problems
- Environmental abuse
- Drugs, substance or alcohol abuse
- Vehicle-related nuisance
- Other criminal behaviour
When you make a complaint about a neighbour, we’d file this as a report of ASB, not a formal complaint. This is because formal complaints are about how we’ve dealt with things or treated people. If you’re unhappy with how we dealt with your report of ASB, this is where we would move to file it as a formal complaint.
Real life stories
Sometimes, it's non-residents causing the disruption, and we want to highlight a few recent examples to show how we've handled ASB in the past with your help.
Waste dumping incident
Members of the public were dumping waste in a communal bin area behind one of our properties. We took action to secure the area by boarding up the space and adding a padlock to prevent further incidents.
Party in the communal lounge
In another instance, a large party was held in the communal lounge, with loud music that went on late into the night. Understandably, this caused discomfort for many residents, especially those needing peace and quiet in the evenings. After we were notified, we spoke with the individuals involved, reminded them of the importance of respecting shared spaces, and took steps to ensure that events in the lounge adhered to our noise guidelines moving forward.
Parking space
At one of our properties, non-residents were parking in resident only parking spaces. After a resident reported this to us, we got PCM involved to introduce parking restrictions and regularly check that no unauthorised vehicles are parked there.
Working together
If you witness or experience ASB, it's important to let us know so we can take the right steps to resolve it. Your reports allow us to understand what's happening and act in the best interests of everyone in the community.
You can report ASB anonymously through our online ASB reporting form below, or speak to your Housing Officer or contact our office via email.